The Mason Bar Stool

COVID-19 - PLEASE BE AWARE THAT DUE TO COVID-19, OUR NORMAL DELIVERY PROCEDURES MAY DIFFER SUCH AS ' FREE ASSEMBLY' MOST DELIVERIES WILL BE A 'DROP OFF' AND BY A COURIER. - DUE TO COVID- 19 - WE ARE ONLY ASSEMBLING PEARL DAYBEDS AND DANIELLE U SHAPE SOFA SETS KEEPING YOU AND US SAFE!

WE ARE CURRENTLY QUOTE 7/14 WORKING DAYS FOR DELIVERY, THIS MAY BE SLIGHTLY LONGER TO SCOTLAND, DEVON, CORNWALL AND PARTS OF WALES

**ORDERS UNDER £499 TO UK MAINLAND £79. (EXCLUSION AREAS APPLY)

**ORDERS OVER £500 TO UK MAINLAND £49. (EXCLUSION AREAS APPLY)

**FREE DELIVERY ON ORDERS OVER £1500 TO UK MAINLAND  (EXCLUSION AREAS APPLY)

**FREE DELIVERY ON CERTAIN PRODUCTS AS ADVERTISED TO UK MAINLAND  (EXCLUSION AREAS APPLY)

** FOR DELIVERY TO SCOTLAND, DEVON, CORNWALL AND WALES AND PARTS OF ENGLAND OVER 3 HOURS FROM LE13 1 NL THEN PLEASE CONTACT US FOR A PRICE.

WE CURRENTLY DO NOT DELIVER TO NORTHERN IRELAND AND THE REPUBLIC OF IRELAND.

The vast majority of our deliveries will be carried out by our in-staff delivery team. As often as possible we aim to do free assembly and set up. We normally do all our deliveries ourselves but due to the sheer volume of orders, we have a partner courier, but they might not be able to service certain areas due to reduced staff levels due to Covid-19

We are all still operating with minimal staff and trying to cope with the ongoing challenges of Covid-19.

If you have placed an order and are unhappy with our additional charges we can cancel your order with a full refund

Access on delivery day:

Please inform us if there are issues with regards to parking around the property and if the property is a new build, as we will require the nearest postcode or landmark.

Free delivery covers ground and first floor. If the furniture is being delivered to a higher floor, you must inform us beforehand.

On rare occasions, deliveries may be carried out by independent companies/carriers. Therefore, although we can offer guidance and communication to these supplier/carriers, specific days and times may be outside of our control and delays, though rare, are sometimes unavoidable.

Delivery timescales will depend on the goods ordered and will be advised on each individual order. 

All other overseas countries – We will always attempt to accommodate any customer requirement. For all countries outside of the UK and Ireland, please contact us either via telephone or e-mail at kubekfurniture@icloud.com to discuss each order prior to placing the order on our website.

For deliveries by our own delivery team - In the unlikely event that goods arrive faulty or damaged, please inform our drivers immediately or contact us directly the same day within 24 hrs, so that we can replace them in part or whole in accordance with your statutory rights.

For courier/drop off deliveries - a notification to Kubek Furniture must be made within 14 days of receipt of your goods, in writing via e-mail to info@kubekfurniture.com and fully outlining the relevant issue/cause for the requirement to return the said goods.

All returns must be agreed by telephone or e-mail so we can agree on collection dates/times. 

We are only able to refund the delivery cost where goods are supplied in a faulty or damaged condition.

These conditions do not affect your statutory rights.